Any organization’s ability to function effectively depends on its ability to communicate internally. While communication between team members and higher management is important for productivity and overall success, employees should feel comfortable doing so too. This is why internal communication culture is something to constantly improve in your company.
In this article we will compile a list of tips on how to build a strong internal communication culture that is up to date.
We have written a separate article on The importance of internal communication in a company’s success. Make sure to read that too if you’re interested in the topic of internal communication!
Let’s get started!
Create strong connections
Communication needs to be enhanced between team members as well as between workers and their managers. While doing management training sessions, be sure to address this.
Direct reports will be easier to communicate with and keep on task for managers who take the time to get to know them and are willing to listen to them. Employees are more likely to feel connected when they believe that supervisors can solve their specific needs.
Provide a platform for knowledge exchange online. Provide a forum for employees to discuss news and trends in the sector since they probably read about these topics frequently.
Employees will be excited to stay part of a project if they get the chance to demonstrate what they know. This will not only provide internal communication culture with greater focus, but it will also benefit business by allowing for the exchange of insightful information.
Lead by example
Would you recommend that workers stay late at the office to finish a job if you are the one leaving promptly at 5 PM? Would you freely discuss the financial issues facing your business before purchasing a brand-new luxury vehicle for yourself?
We really hope you declined since setting an example for others is one of the best things you can do. Make sure you communicate effectively if you want your staff to do the same. Make sure you share knowledge openly if you want your team to do the same.
Use effective communication tools
Around 3.8 hours a week are lost by office workers in pointless meetings that all could have been an email. Your team meetings can be more productive with careful planning, but sometimes the time and effort are simply not worth it.
There are more effective ways to converse and work together. Using online team reporting and communication tools such as Zoom is one alternative. The productivity of engagement could increase by about 20% as a result of improved collaboration via social technology.
Run regular employee surveys
Do routine personnel surveys to find solutions to the current hot topics. Don’t only focus on goals and objectives; be mindful of how your team is feeling and thinking. It can be helpful to gain insight into the topics that are addressed over a casual cup of coffee and at the lunch table.
This information has the potential to foretell future triumphs or disastrous failures.
Listen to what employees have to say
If you don’t know how to listen and process the new information, none of the preceding steps are worth anything. Listening is frequently more crucial than sharing knowledge.
Asking for feedback is not enough; you must be able to patiently wait and pay attention to it. We only have one mouth and two ears, therefore we ought to listen more often than we speak.
We hope these tips were useful in building a strong internal communication culture in yourn company!